top of page

Privacy Policy

Last Updated: 26th January 2026 ​

 

Aus3DPrinting is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. ​

1. Information We Collect
When you contact us or request a quote, we may collect the following information:

Your name

Your email address

Your phone number 

Images related to your job/project

In addition to the above, we partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies... For more information about how Microsoft collects and uses your data, search for the Microsoft Privacy Statement.

2. How We Use Your Information
We use the information we collect solely for the purposes of:

Communicating with you about your inquiries or orders

Providing quotes and delivering our services

Responding to customer service requests ​

Images may be used for advertising purposes

3. Use of Images for Advertising
By using our services, you consent to Aus3DPrinting using images of the following for advertising, marketing, and promotional purposes (including but not limited to social media and our website):

Images provided by you (the customer).

Photographs of the final products we provide to you.

Right to Withdraw Consent: If you do not wish for your images to be used, or if you would like us to remove an existing image from our promotional materials, please submit a request in writing to info@aus3DPrinting.com.au. We will remove the requested images within a reasonable timeframe, subject to our ability to delete content from platforms already in distribution.

4. Data Sharing
We do not sell, rent, or share your personal information with any third parties. ​

5. Data Security
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is completely secure. ​

6. Your Rights
You have the right to:

Request a copy of the personal information we hold about you

Request correction of any inaccurate or incomplete information

Request deletion of your personal information, subject to any legal obligations we must meet ​ To exercise these rights, please contact us using the details below. ​

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated “Last Updated” date. ​

8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

 

Email: info@aus3DPrinting.com.au

Phone: 0411 854 535

bottom of page